TERMS AND CONDITIONS

Please read the terms and conditions below before booking my service.

Deposit, Fees, Cancellation and Changes 

  • A 50% deposit is paid at the time of your booking to secure my service at your designated time.

  • Full payment is paid two days before the event. 

  • Please cancel for a full refund at least 14 days before the original date booked.

  • If you cancel less than 14 days before the original date, no refund will be issued, as other business opportunities may have been compromised.

  • Changing the date to less than 14 days may result in no refund. I'll do my best to accommodate, resulting in no charges. However, no refund will be issued if I'm unavailable on your new date, as other business opportunities may have been compromised.

  • Changing the location does not mean additional costs will occur if it does not change travel costs and time. However, if additional travel costs and time are required, additional costs may occur and must be paid as per the payment schedule set out above.

  • Please inform me as soon as possible if the number of guests at your event changes. If the number of guests is reduced the week of the dinner, the full original price will be charged. If numbers go up, the additional cost will be paid as per the payment schedule set out above.

Ever a music lover, cavapoo Leo listening to birdsongs in the morning :).

By making a booking, you are responsible for:

  • Provide complete and accurate information about your event, such as its purpose, activities taking place, etc. I do not participate in events involving gambling, excessive drinking, or drugs. 

  • Failure to provide complete and accurate information about your event may result in a rejection of your booking request, cancellation of your booking, or an inability of me to provide the service as requested. Such failure may also result in loss or incorrect delivery of part of your booking. No refund will be issued should the information provided be incomplete and inaccurate.

  • Ensuring that I have access to the designated premise, which must represent a suitable space in which cooking can be performed, with all appropriate facilities (including adequate lighting, heating, and cooking utensils)

  • Ensuring the health and safety of myself and my assistant whilst at the agreed premise.

  • I will be entitled to retain the full-service fee if you fail to attend the delivery of my service at the booked time at the agreed premise.

  • It is your sole responsibility to communicate any dietary requirements in advance. If you fail to disclose any such information, I will not be liable for any injury, loss, or damages resulting from my service that could reasonably have been avoided if you had disclosed that information.

Covid-19

If we have to cancel a booking due to a change in government policy with regard to COVID-19, a full refund will be given if cancellation is made before delivery of the Ingredients has taken place. Once ingredients have been purchased, I will refund the booking price minus the cost of the ingredients that have been purchased.

All cooking and menus shown are subject to availability

The images of the menus available are for illustrative purposes only, and the final food provided may vary from those images. If some ingredients are unavailable, I will find the most suitable alternative.

Liability

I will not be liable for the following:

  • Accidental damages to any property whilst working in your home unless it results from neglect in my work.

  • There was a delay in the meal being served due to conditions outside of my control, such as traffic accidents, severe weather conditions, etc.

  • The event may be cancelled due to extraordinary circumstances such as my family emergencies and severe sickness, particularly those affecting the guests' health. In that case, I will fully refund you or complete the dinner at an alternative date that you choose.

Marketing and communications

You agree to receive occasional marketing communications/newsletters from me unless you state that you prefer not to receive such communications by emailing or messaging me at any time or "unsubscribe".

Content on my website

Content on my website can not be copied or distributed without my permission.